Chapter 6 - Strategic management: How exceptional managers realize a grand design. In this chapter, we will address the following questions: Am I really managing if I don’t have a strategy? What’s the five-step recipe for the strategic- management process? How can competitive intelligence, SWOT, and forecasting help me establish my strategy? How can competitive intelligence, SWOT, and forecasting help me establish my strategy?

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In this chapter, the following content will be discussed: In the hiring process, do employers care about one’s personality and individual traits? How do the hidden aspects of individuals their values and attitudes affect employee behavior? What are the distortions of perception that can cloud one’s judgment? Is it important for managers to pay attention to employee attitudes?...

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Chapter 8 - Organizational culture, structure, and design. In this chapter, you will learn: How do I find out about an organization’s “social glue,” its normal way of doing business? What can be done to an organization’s culture to increase its economic performance? How are for-profit, nonprofit, and mutual-benefit organizations structured?...

 15 p cdxd2 26/05/2016 318 2 Download

Chapter 9 - Human resource management: Getting the right people for managerial success. In this chapter, we will address the following questions: How do effective managers view the role of people in their organization’s success? To avoid exposure to legal liabilities, what areas of the law do I need to be aware of? How can I reduce mistakes in hiring and find great people who might work for me?...

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Major questions you should be able to answer: I don’t want to be just a manager; I want to be a leader. What’s the difference between the two? What does it take to be a successful leader? Do effective leaders behave in similar ways? How might effective leadership vary according to the situation on hand? What does it take to truly inspire people to perform beyond their normal levels? If there are many ways to be a leader, which one would...

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In this chapter, we will address the following questions: What do I need to know about the communication process to be an effective communicator? What do I need to know about the communication process to be an effective communicator? How can I use the different channels and patterns of communication to my advantage? How do contemporary managers use information technology to communicate more effectively? How can I be a better listener, reader,...

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Major questions you should be able to answer: How do managers influence productivity? Why is control such an important managerial function? How do successful companies implement controls? How can three techniques balanced scorecard, strategy maps, and measurement management help me establish standards and measure performance?

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Kết quả nghiên cứu được trình bày trong bài viết dưới đây nhằm cung cấp một cái nhìn tổng quan về thực trạng vận dụng các mô hình nghiên cứu đánh giá chất lượng dịch vụ. Trên cơ sở đó, chỉ rõ các cơ hội và đề xuất một số định hướng trong việc nghiên cứu đánh giá chất lượng dịch vụ.

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CDIO (Conceive – Design – Implement – Operte) là phương pháp tiếp cận tích hợp bao gồm đề cương CDIO và tiêu chuẩn CDIO để xác định các nhu cầu học tập của sinh viên đối với chương trình đào tạo và thiết kế chuỗi kinh nghiệm học tập để đáp ứng những nhu cầu học tập. Để xây dựng và phát triển chương trình đào tạo ngành quản trị kinh doanh...

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Lecture "Human resource management - Chapter 7: Establishing a pay structure" presentation of content: Identify the kinds of decisions involved in establishing a pay structure, summarize legal requirements for pay policies, discuss how economic forces influence decisions about pay,... Invite reference.

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Lecture "Human resource management - Chapter 1: Managing human resources" presentation of content: Define human resource management and explain how HRM contributes to anorganization’s performance, identify the responsibilities of human resource departments... Invite reference.

 19 p cdxd2 26/05/2016 233 2 Download

Lecture "Human resource management - Chapter 5: Training employees" presentation of content: Discuss how to link training programs to organizational needs, explain how to assess the need for training, explain how to assess employees’ readiness f ii for training,... Invite reference.

 40 p cdxd2 26/05/2016 256 2 Download