Ebook Total quality management: Key concepts and case studies - Part 2

Continued part 1, part 2 of ebook "Total quality management: Key concepts and case studies" includes the following main contents: Chapter 17 - Fundamentals of statistics; Chapter 18 - Process capability; Chapter 19 - Inward inspection; Chapter 20 - Seven traditional tools of TQM; Chapter 21 - The seven modern tools of TQM; Chapter 22 - Kaizen and continuous improvement; Chapter 23 - 5S; Chapter 24 - Six sigma; Chapter 25 - Lean management; Chapter 26 - Failure modes and effects analysis; Chapter 27 - Reliability engineering;...